Claims

Making a Claim

If you need to make a claim, we’re here to guide you through the claims journey and help you get back to where you were as quickly and smoothly as possible.

We are available to answer many of the questions you are likely to have, please contact your usual contact at the business, or in the case of an emergency please see emergency claims support below.

Do you have your policy documents?

Your policy documents have all the contact details you’ll need to get in touch with your insurer. If something happens, it’s best to contact them as soon as you can so they can offer immediate support.

Most policies have a time limit for reporting a claim, so letting your insurer know promptly will help avoid any delays.

Emergency claims support

If you require claims support out of hours, your insurer will usually have an emergency service available. Your policy documents will contain these contact details.

If you do not have your policy documents, please get in touch.

You can get in touch with your usual contact or call our St Austell office on 01726 871144 or call 01752 774686 for our Plymouth office.

You can also send us an email.